stock Fulfillment
POLICY
Our stock fulfillment policy is designed to provide clarity and transparency regarding the availability of our products and the process of fulfilling orders.
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While we do not offer refunds, we are happy to provide store credit for eligible items returned within our specified guidelines. Please email us if you want to make a return or exchange: excelsiorcannabisclub@gmail.com
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Products listed as "In-Stock" are available and ready for immediate shipment. We aim to keep our inventory updated in real-time to reflect accurate stock levels.
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Occasionally, certain items may be marked as "Out of Stock." In such cases, you have the option to request notification when the product becomes available again.
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For select items, we offer the option for pre-ordering. This allows you to reserve an item in advance, and we'll fulfill the order as soon as it becomes available.
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While we strive to maintain accurate stock levels, occasionally discrepancies may occur due to high demand or unforeseen circumstances. In such cases, we'll notify you promptly and work to resolve the issue to your satisfaction.
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If you have any questions or need further assistance regarding our stock fulfillment policy, feel free to excelsiorcannabisclub@gmail.com